Accessibility

At Just Clear Limited, we are committed to ensuring that our website is accessible to
everyone, including people with disabilities. We want all visitors to be able to find information
about our clearance, waste and recycling services easily and without barriers.

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
standards. These guidelines help ensure that digital content is usable by people with a wide
range of access needs, including visual, auditory, cognitive and motor impairments.

How we design for accessibility

We work to ensure that the Just Clear website:

• Is compatible with screen readers and assistive technologies
• Supports full keyboard navigation
• Uses clear headings, simple layouts and easy-to-understand language
• Provides strong colour contrast for readability
• Avoids flashing or moving content that could cause discomfort
• Ensures forms, buttons and interactive elements are accessible

Because customers often visit our site to request quotes, book services or learn about
recycling options, we prioritise clarity, simplicity and ease of use.

Ongoing improvements

We regularly review our website to identify and fix accessibility issues. Current areas we are
improving include:

• Updating alternative text for older images
• Enhancing form labels and error messages
• Reviewing interactive components for keyboard and screen-reader compatibility

If you find an issue that isn’t listed here, we want to hear about it so we can put it right.

Feedback and contact information

If you experience difficulty using our website or need information in an alternative format (such
as large print, accessible PDF or audio), please contact us:

Email: hello@justclear.com | Tel: 0345 3198000

We aim to respond to all accessibility-related enquiries within five working days.

Enforcement

If you are not satisfied with our response, you can contact the Equality Advisory and
Support Service (EASS) for further guidance.